Managed Services and Project Delivery
The people who build your Salesforce solution stay to support and improve it
Built, launched and supported by the same people
Support from the team that built the solution
The technologists who know your configuration and your business handle every request after launch.
Releases
Salesforce's three annual releases assessed against your configuration before they arrive.
Enhancements
New requirements delivered through the same governance as the original project.
Administration
Day-to-day administration and the questions that arrive at quarter-end.
Projects delivered and supported
Laurel: Salesforce Foundations
651 CRM fields rationalized to one governed field per distinct, business-approved data point
Questions about managed services and project delivery
What do Salesforce managed services include?
They include enhancements, releases, administration and answers to the questions that arrive at quarter-end, across Salesforce Sales Cloud, Revenue Cloud and the integrations they depend on. Each request goes to the people who built your solution, so support begins from knowledge of your configuration and your business.
How often do we see progress during a project?
At the close of every two-week increment, starting within your first ten working days. Each increment closes with working technology you can test, so progress stays in view and the plan can change with the business without derailing the work.
What happens when Salesforce ships a new release?
Salesforce ships three releases a year, and our team assesses each one against your configuration before it arrives. Any change it requires is planned and delivered through the same governance as the original project.
Plan the next increment
Talk with the consultants who would lead the work.