Salesforce for technology companies: a close view of a circuit board

Technology

Salesforce technology consulting for technology companies

A Salesforce design for each way of selling

Each sector sells in its own way, and each needs its own Salesforce design.

How each practice applies by sector

Practices by sector
Software and ServicesHardware ManufacturingSemiconductor and Components
RevOpsRelease management for frequent pricing and packaging change across product-led and sales-led motions.Governance for configuration change across direct, distributor and service channels.Sales, service and support joined across global regions, with release management for service processes.
DataOpsContracts and subscriptions reliable enough for agents to amend and renew; consolidation after acquisitions.Installed-base, asset and service-contract data migrated from legacy ERP and CRM systems.One customer and installed-base record from legacy CRM, ERP and service systems, ready for predictive service.
Lead to LedgerSubscription, usage and hybrid pricing; amendments, renewals and co-terming; billing and the revenue hand-off.Configuration and bills of materials; hardware sold with software and maintenance; installed-base renewal.Configured equipment quoted with service entitlements, warranties and SLAs, and renewed for the life of the installed base.

Where the work usually starts

Most programs begin in Salesforce Sales Cloud and extend into Revenue Cloud, Service Cloud and the data that joins them.

Diagram of technology company revenue across Sales Cloud, Revenue Cloud and Service Cloud
Technology revenue keeps changing long after the first order.

Common questions from technology companies

Which technology companies does Acellas work with?

Software and services companies, hardware manufacturers, and semiconductor and component manufacturers. Every client is a technology company, and our team brings patterns already proven on subscription, usage, hybrid and installed-base revenue.

How do RevOps, DataOps and Lead to Ledger work together?

As parts of one plan for Salesforce, delivered by one team. In RevOps our consultants set the priorities and run the releases, in DataOps our data experts make the data fit for people and agents, and in Lead to Ledger our architects run the revenue lifecycle on Revenue Cloud, from the first quote to bank reconciliation.

What makes Salesforce different for technology companies?

Technology companies sell things that change after the first order: subscriptions, usage and service contracts. Salesforce has to handle amendments, renewals and the installed base as well as new business, and that is the daily substance of our work. It is all we do, and our consultants design every solution for the full life of each customer relationship.

Begin with a conversation

Bring the initiative you are planning, your revenue model and what you run on Salesforce today to the first call.

Talk to us