Salesforce for hardware manufacturers: robotic arms on an assembly line

Hardware Manufacturing

Salesforce for hardware manufacturers, from the first quote to the last renewal

Revenue decided by configuration

A quote must describe equipment that can be built, priced from its bill of materials and serviced for the life of the installed base.

  • Configuration

    Rule-heavy product models, options, compatibility constraints and bills of materials.

  • Hardware with software

    Devices sold with licenses, subscriptions and maintenance on one quote.

  • Installed base

    Assets, entitlements and service contracts renewed for the life of the equipment.

Engineer at a test bench in a hardware manufacturing plant

Where each practice applies

From quote to service, for the life of the equipment

Our consultants design each step in Salesforce with the next one in view, from configuration through service and renewal.

Diagram of the equipment lifecycle in Salesforce, from configuration to renewal
One record from configuration to renewal, for the life of the equipment.

Frequently asked questions

How does Salesforce handle hardware product rules?

Through product models, options and compatibility rules that let a sales representative quote only equipment the factory can build. The price follows from the bill of materials, and the same quote carries the software and maintenance sold with the device, so the quote is right the first time.

Can Acellas move installed-base data from older systems?

Yes. Our team migrates installed-base, asset and service-contract data from legacy ERP and CRM systems, and each asset keeps its record, its entitlements and its service contract. Renewals then run from the same record, and the history held in the old systems keeps its value.

Can one quote include hardware, software and service?

Yes. One quote can carry the device, its software licenses and its maintenance, so the customer signs once. Each part renews on its own terms from the same record, and the whole deal stays in one place for Sales, Service and Finance.

Does Salesforce support partner sales for manufacturers?

Yes, and many hardware manufacturers sell that way. Our consultants set the controls for how configuration changes reach direct, distributor and service channels. Every channel quotes from the same rules, which keeps partners aligned with the direct sales team.

Begin with a conversation

Bring the initiative you are planning, your revenue model and what you run on Salesforce today to the first call.

Talk to us