Revenue Cloud quoting and approvals: two colleagues reviewing figures at their laptops

Revenue Cloud Quoting and Approvals

Salesforce Revenue Cloud quoting, from the first catalog view to a provisioned order

The first deal configured, priced, approved and provisioned without re-keying

  • Product Catalog Management
  • Product Configuration
  • Pricing
  • Transaction Management
  • Advanced Approvals
  • Dynamic Revenue Orchestration
Diagram of Revenue Cloud quoting from catalog to provisioned order for every channel
Revenue Cloud quoting: one path from catalog to provisioned order.

Acellas experience

  • Catalog design

    Two decades of Salesforce Quote to Cash catalogs, bundles and guided selling for software, services and equipment.

  • Complex configuration

    Bills of materials and rule-heavy products modeled for accurate quoting.

  • Quote to order

    Orders that reach the ERP and provisioning systems correctly the first time.

Questions about Revenue Cloud quoting

What is Revenue Cloud quoting?

Revenue Cloud quoting is how Salesforce Revenue Cloud configures, prices and quotes a deal, as Salesforce's configure, price, quote page describes. Sellers, partners and buyers build a quote from one catalog, pricing procedures set the price, and approvals run within policy. When the buyer signs, the quote becomes an order on the same data and no one keys it in again.

Can partners and self-service buyers quote too?

Yes. Partners and self-service buyers use the same catalog, pricing engine and rules as direct sellers, so a price or a bundle changes once and applies in every channel. Approvals follow the same policy whichever channel raised the quote. Every order lands in one place, which keeps the install base whole.

How do approvals work on a quote?

A quote within policy proceeds automatically; one outside it goes to the right approver, in series, in parallel or by rule. Salesforce Advanced Approvals runs these approvals on Flow Orchestration, and approvers can act in Slack, so the approval keeps pace with the deal.

Can agents build quotes in Revenue Cloud?

Yes. Agentforce agents can draft quotes because they work from the same catalog, rules and prices as sellers. They act within policy that people define, and a quote outside that policy goes to a person for approval: the agent does the assembly and people keep the decisions.

Does Revenue Cloud quoting work for ramp deals?

Yes. Line groups hold each year or phase of a ramp deal on a single quote, so the price can step up over time while the quote remains one document. The contract and the billing schedule take up each step as it falls due.

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